At Sneakion, we prioritize seamless delivery to ensure your carefully selected items arrive promptly and in perfect condition. Our team processes orders with meticulous attention, from warehouse preparation to final dispatch. Whether you're shopping for everyday essentials or seasonal favorites, our logistics network is optimized for reliability. We partner with trusted carriers to maintain consistent service standards across all product categories.

Order processing typically requires 1-3 business days, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Most domestic shipments reach customers within the estimated delivery window, while international deliveries may require additional processing at customs. During peak seasons or unforeseen circumstances, slight delays may occur—we appreciate your understanding and assure proactive communication for any schedule adjustments.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

These rates reflect our commitment to balancing affordability with reliable service. Note that expedited shipping options may be available during checkout for select regions.

Currently serving customers across North America, Europe, and select Asian countries. Some remote locations or islands may have restricted access—our system will automatically notify you during checkout if limitations apply to your address. We continuously evaluate opportunities to expand our delivery network while maintaining service quality.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. This allows real-time monitoring through our partners' logistics platforms. For consolidated orders with multiple items, tracking may update in phases. Should you encounter any discrepancies in tracking information, our support team can provide clarification.

While we strive for flawless delivery, occasional disruptions may occur due to weather, customs inspections, or carrier delays. If your package exceeds the estimated delivery window by more than 5 business days, please contact [email protected] with your order number. Our customer service team will investigate immediately and keep you informed throughout the resolution process, including replacement or refund options when applicable.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges vary by destination and are determined solely by local authorities. We declare all packages at actual purchase value and cannot mark items as gifts or undervalue shipments. For accurate estimates, we recommend consulting your national customs office prior to ordering.